ScriptExecution and Error Initialization failed during System Manager ONTAP upgrade

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Views:: 200

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: core

Last Updated:

Applies to

ANDU (Automated Non-Disruptive Upgrade)
ONTAP 9
System Manager

Issue

When initiating an ONTAP upgrade from System Manager, validation fails
Checking in ONTAP CLI (Command Line Interface), the follow error is seen

Cluster::> cluster image show-update-progress -instance

                  Upgrade Stage: Upgrade from <current ONTAP verison> to <target ONTAP version>

                   Update Phase: validation

                   Phase Status: paused-on-error

                 Phase Duration:

                 Phase Comments: 0 of 4 validated. Error: Internal error. Initialization failed, Action: Verify that all                     nodes are healthy using the "cluster show" command, then try the command again.

  Elapsed duration of the phase: <time>

Estimated duration of the phase: <time>

              Phase Description: Pre-update checks

                 Subsystem Name: ScriptExecution

               Subsystem Status: Error

              Subsystem Details: Error: Internal error. Initialization failed

               Subsystem Action: Action: Verify that all nodes are healthy using the "cluster show" command, then try the                   command again

Status: Paused - An error occurred in "Pre-update checks" phase. The update cannot continue until the error has been resolved. Resolve all issues, then use the "cluster image resume-update" command to resume the update.

The cluster is healthy with no alerts

Cluster::> cluster show

Cluster::> system health alert show