Active Directory (AD) account is unable to login to ONTAP System Manager

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Views:: 2,690

Visibility:: Public

Votes:: 3

Category:: ontap-system-manager

Specialty:: om

Last Updated:

Applies to

ONTAP System Manager

Issue

User login methods of the domain user or group is set as below. Application: http/ssh, Authentication: domain, Role: readonly.

Example:

ontap97::> security login show -vserver ontap97 -user-or-group-name tse\test_grp

Vserver: ontap97 Second User/Group Authentication Acct Authentication Name Application Method Role Name Locked Method -------------- ----------- ------------- ---------------- ------ -------------- test_grp http domain readonly - none test_grp ssh domain readonly - none 2 entries were displayed.

ontap97::> vserver services web access show -vserver ontap97 -role readonly Vserver Type Service Name Role -------------- -------- ---------------- ---------------- ontap97 admin backups readonly ontap97 admin docs readonly ontap97 admin docs-api readonly ontap97 admin ontapi readonly ontap97 admin ontapmsg readonly ontap97 admin rest readonly ontap97 admin security readonly ontap97 admin sysmgr readonly 8 entries were displayed.

Domain-tunnel has been created correctly.
SSH to the cluster using the domain user is successful.
After entering the Username and Password of the domain user to login to ONTAP System Manager, the Username and Password will be requested again in the pop-up window, and even if they are entered, login will not proceed.
If you cancel the popup, an error popup is displayed. Error pop-up "Unable to get system information. Please refresh your browser and try again."
Browser refresh doesn't work.