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E-Series SANtricity OS upgrade pre-check fails due to event log verification failure

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Category:
e-series-santricity-os-controller-software
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Applies to

  • NetApp E-Series
  • SANtricity OS Upgrade

Issue

  • Pre-upgrade health check for SANtricity OS upgrade fails with the following verification error:

An event log verification error has occurred on the storage array.An event log verification error has occurred on the storage array. The storage array cannot be upgraded until the problems are corrected.

Too many critical events logged
Too many destination driver events

PreCheck.png

  • The health check verification failure log under "Save Log" contains the following error: 

    {"result":"ok","type":"validPassword","severityLevel":"fatal","successful":true},"melCheck":{"result":"failed","type":"melEventCheck","severityLevel":"medium","warningMessages":["Too many destination driver events"],"successful":false}}
  • "result":"failed","type":"melEventCheck","severityLevel":"medium","resultsData":"","warningMessages":["Too many critical events logged"],"successful":false},

 

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