Skip to main content

NetApp_Insight_2020.png 

NetApp Knowledgebase

Unified Manager unable connecting to server using SSL/TLS

Views:
171
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

Active IQ Unified Manager (UM) 9.6P1 and 9.7

Issue

Generally

"Error reading the SSL certificate. Verify your authentication server for SSL certificate configuration."

Log

2020-03-19 16:49:11,138 ERROR [umadmin] [default task-2] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.n.c.u.a.e.ApplicationErrorHandler] Error reading the SSL certificate. Verify your authentication server for SSL certificate configuration.

java.lang.Throwable: Error reading the SSL certificate. Verify your authentication server for SSL certificate configuration.

                at com.google.gwt.core.client.impl.StackTraceCreator$CollectorEmulated.$fillInStackTrace(StackTraceCreator.java:174)

Example error connecting to an AD server

UM-AD-Auth-error.jpg

The affected connections would include but not be limited to ONTAP, LDAP server (AD server), WFA connections.

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support