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Active IQ Unified Manager performance collections failing due to disabled performance archives in ONTAP

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Applies to

  • OnCommand Unified Manager 7.3 ( OCUM )
  • OnCommand Unified Manager 9.4 ( OCUM )
  • OnCommand Unified Manager 9.5 ( OCUM )
  • Active IQ Unified Manager 9.6 ( AIQUM )
  • Active IQ Unified Manager 9.7 ( AIQUM )
  • Active IQ Unified Manager 9.8 ( AIQUM )
  • ONTAP 9

Issue

  • Performance data not collected for only one cluster among many.
  • Unified Manager cannot collect statistics from cluster.
  • There are no error messages in the GUI.
  • Log error in Unified Manager, from the au.log file.

2020-09-14 10:52:07,968 INFO  [pool-3-thread-7425] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:409) - get empty list from zapi call.
2020-09-14 10:52:07,968 INFO  [pool-3-thread-7425] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:140) - No valid sample set, will retry for new samples. Sample set {}
2020-09-14 10:52:09,468 INFO  [pool-3-thread-7425] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:409) - get empty list from zapi call.

  • In ONTAP EMS logs you find indication that performance archives are not enabled.
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