Skip to main content
NetApp Knowledge Base

Unified Manager cannot send AutoSupport through proxies with SSL inspection

Views:
64
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • OnCommand Unified Manager
  • Active IQ Unified Manager

Issue

  • Unified Manager is not able to send AutoSupport through proxies that perform SSL inspection
  • The following error message is displayed in Unified Manager under Settings > AutoSupport:
    There was a problem in sending an AutoSupport message to technical support.

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support