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Unable to add cluster to Active IQ Unified Manager

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active-iq-unified-manager
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om
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Applies to

  • OnCommand Unified Manager 7.2 ( UM )
  • OnCommand Unified Manager 7.3 ( UM )
  • OnCommand Unified Manager 9.4 ( UM )
  • OnCommand Unified Manager 9.5 ( UM )
  • Active IQ Unified Manager 9.6 ( AIQUM )
  • Active IQ Unified Manager 9.7+ ( AIQUM )
  • ONTAP 9.0
  • ONTAP 9.1
  • ONTAP 9.2
  • ONTAP 9.3
  • ONTAP 9.4
  • ONTAP 9.5
  • ONTAP 9.6
  • ONTAP 9.7

Issues

When adding a cluster to Active IQ Unified Manager the following errors might occur in the web interface.

  • Host <IP/hostname/FQDN> you specified has identified itself with a self signed certificate for Active IQ Unified Manager that has expired. Therefore, you cannot proceed.
  • <IP/hostname/FQDN> is running an unsupported Data ONTAP version. The minimum supported version is Data ONTAP X.X.X.
  • Unable to add data source, which can be caused by reaching the max number of EMS notification destinations in the data source.
  • Cluster add failed. Cluster <IP/hostname/FQDN> already exists.
  • Invalid login credentials.
  • Failed to fetch the HTTPS certificate from xxx.xxx.xxx.xxx. Enter a valid Host name or Port.
  • Failed to fetch the HTTPS certificate from hostname. Enter a valid Host name or Port.
  • Failed to fetch the HTTPS certificate from hostname.prod.org. Enter a valid Host name or Port.

Note: The error Failed to fetch the HTTPS certificate from <IP/hostname/FQDN>. Enter a valid Host name or Port is Active IQ Unified Manager's generic cluster add failure message. There are multiple reasons this error message can occur.

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