Skip to main content
NetApp Knowledge Base

UM is unable to add Cloud Ontap clusters behind an Elastic Load Balancer (ELB) for Amazon Web Services (AWS)

Views:
110
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

Amazon Web Services (AWS) with an Elastic Load Balancer (ELB)

OnCommand Unified Manager (UM) 7.3, 9.x

ActiveIQ Unified Manager (AIQ UM) 9.x

Issue

When adding Cloud Ontap clusters to Unified Manager, the cluster add fails with a message that the cluster already exists.

Error messages similar to the one below are seen in the ocumserver.log

2018-03-01 23:24:12,422 ERROR [umadmin] [default task-56] [c.n.o.r.m.e.GlobalExceptionHandler] /rest/datasources Cluster cluster4.domain.com already exists.

See Unified Manager : What are the notable log files and their respective locations? for the ocumserver.log location.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device