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ActiveIQ Unified Manager 9.7RC1 cannot monitor vCenter with error "Discovery failed, the vCenter data cannot be processed"

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Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • ActiveIQ Unified Manager 9.7RC1

Issue

In case you have more than 100 hosts on your vCenter, the monitoring will fail

You can see in /var/log/ocie/au.log the following error

2020-03-25 10:52:22,891 ERROR [pool-3-thread-1] c.o.s.a.v.d.VSCFoundationPackage (VSCFoundationPackage.java:372) - Error while updating the config data Cannot update server (com.netapp.oci.server.UpdateTaskException [61-] Error when process from originId:3 originName:<hostname> com.onaro.sanscreen.util.xml.XMLException [61-] Fail update: com.netapp.oci.platform.originator.OriginatorUpdateHandler@241a4079 org.xml.sax.SAXException: Fail update: com.netapp.oci.platform.originator.OriginatorUpdateHandler@241a4079 com.netapp.oci.platform.originator.OriginatorUpdateException Couldn't find the host with Uuid 12979205-44db-e311-00b1-000000000024 for the datastore to host relationship datastore-118438.12979205-44db-e311-00b1-000000000024)
2020-03-25 10:52:22,914 ERROR [pool-3-thread-1] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:241) - 10.187.71.206 [Internal error] - The vCenter data cannot be processed. ([Device name General Device]: The vCenter data cannot be processed.) java.io.IOException: Server returned HTTP response code: 500 for URL: https://localhost:443/acquisition/originatorUpdate/VCENTER/3

 

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