Skip to main content
NetApp Knowledgebase

Renaming  source volume causes auxcopy failure in CommVault

Views:
90
Visibility:
Public
Votes:
1
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • Active IQ Unified Manager 9x
  • OnCommand Unified Manager 7.3
  • CommVault IntelliSnap

Issue

  • Primary volume has been renamed before auxcopy job
  • When a volume is renamed, Commvault, which is starting the replication using OCUM cannot replicate the volume as it complains that the original volume is missing.
  • When we check in OCUM GUl, the volume has been renamed
  • in UM subscription service, and we see that the volume is still present with the old name

Errors in Commvault:
Error Code: [13:127]
Description: Error occurred while processing chunk [8878] in media [] for storage policy [policy name] copy [name]: .
Source: its-commserve, Process: AuxCopyMgr

Error occurred while processing chunk [8878] in media [] for storage policy [policy name] copy [name]: .
Source: its-commserve, Process: AuxCopyMgr

Error occurred while adding list
of snapshots to Dataset id [0ce429fe-4d45-4b3d-b9d7-4f9c27d1cc55:app_type=OCUM,type=storage_service_subscription,uuid=24dbd33d-b2d0-44a2-bf1b-5fee78c63222], Source Copy [100]. Error Message = [Volume containing path:[/vol/path/to/dest.lun] not present on filer:[cluster1].].Check streams information for more details
Source: gdc02168, Process: AuxCopy

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support