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Performance archive collection fails in OCUM/AIQUM, because node root volume is not properly mounted on VLDB and WAFL

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Category:
active-iq-unified-manager
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om
Last Updated:

Applies to

  • Clustered Data ONTAP 8.3 and later (ONTAP)
  • ONTAP 9.0 and later (ONTAP)
  • OnCommand Unified Manager 7.2 and later (UM)
  • ActiveIQ Unified Manager 9.6 and later (UM)

Issue

UM fails to download the ccma archive from the cluster SPI. Errors similar to the one below can be found in au.log, located in /<support_bundle_location>/acquisition/au.log, or in /var/log/ocie/au.log

Unable to download the archive file from node: <node_name> to path :/var/log/ocie/recording/archiver/:           IOException, Failed downloading archived file: https://<cluster_mngmt_LIF>:443/spi//etc/log/stats/ccma/kernel/opm/102010_000300_14 58215701217_0296000.ccma.meta          to path:                                     /var/log/ocie/recording/archiver///102010_000300_1458215701217_0296000.ccma.meta                                     (Server returned HTTP response code: 503 for URL: https://<cluster_mngmt_LIF>:443/spi//etc/log/stats/ccma/kernel/opm/102010_000300_145 8215701217_0296000.ccma.meta))     2016-03-17 14:08:36,949 WARN [pool-2-thread-23957] com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.common.ArchiveFileDownloader (JBossLoggerAdapter.java:203) - : Download wait timed out after: 240000 milliseconds. Null

 

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