Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

OCUM fails to monitor the cluster when one of the nodes is in uneligible state

Views:
316
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • Active IQ Unified Manager (OCUM) 9.x
  • OnCommand Unified Manager (OCUM) 9.x

Issue

  • Cluster monitoring failed event it is displayed in the OCUM Web UI
  • The following error is present in the ocumserver.log
2020-08-12 05:57:04,193 ERROR [umadmin] [job-326] [refresh(cluster=%cluster_name%)|forceAcquisition] [com.netapp.dfm.job.JobEngine] Error executing job 929c0a0fc57e14bc:1c44b14f:173d8837f89:-7f9f task 929c0a0fc57e14bc:1c44b14f:173d8837f89:-7fa1: Errors reported on acquisition with start time 05:56:35.844: [storage-shelf-list-info; errno: 14007, reason: Node is not healthy, storage-adapter-get-adapter-info; errno: 14007, reason: Node is not healthy]
  • The following output is present in the ONTAP cli

cluster1::*> cluster show

Node                 Health  Eligibility   Epsilon

-------------------- ------- ------------  ------------

cluster1-a        true    true          true

fcluster1-b       true    true          false

fcluster1-c       false   false         false

cluster1-d        true    true          false

4 entries were displayed.

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support