Skip to main content
NetApp Knowledge Base

Unified Manager OVA/vApp database backup creation fails with the message: "Copying a file or directory is failed due to a file system error"

Views:
141
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

Active IQ Unified Manager(AIQUM) 9.7GA

Issue

Unified Manager database backup creation fails with the message: "Copying a file or directory is failed due to a file system error"

The following errors will be logged in ocumserver.log

ERROR [oncommand] [taskScheduler-2] [Backup|ScheduleBackup] [c.n.dfm.impl.backup.BackupUtils] Error occurred while copying files inside temporary directory in Backup path
java.nio.file.AccessDeniedException: /opt/netapp/essentials/jboss/server/onaro/cert/server.keystore.old

ERROR [oncommand] [taskScheduler-2] [Backup|ScheduleBackup] [c.n.d.impl.backup.BackupScheduleJob] Error occurred in Regular Backup Job:
com.netapp.dfm.impl.backup.BackupCreationException: Copying a file or directory is failed due to a file system error.

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support