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Unified Manager OVA/vApp database backup creation fails with the message: "Copying a file or directory is failed due to a file system error"

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Category:
active-iq-unified-manager
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om
Last Updated:

Applies to

Active IQ Unified Manager(AIQUM) 9.7GA

Issue

  • Unified Manager database backup creation fails with the message: "Copying a file or directory is failed due to a file system error"
  • The following errors will be logged in ocumserver.log

ERROR [oncommand] [taskScheduler-2] [Backup|ScheduleBackup] [c.n.dfm.impl.backup.BackupUtils] Error occurred while copying files inside temporary directory in Backup path
java.nio.file.AccessDeniedException: /opt/netapp/essentials/jboss/server/onaro/cert/server.keystore.old

ERROR [oncommand] [taskScheduler-2] [Backup|ScheduleBackup] [c.n.d.impl.backup.BackupScheduleJob] Error occurred in Regular Backup Job:
com.netapp.dfm.impl.backup.BackupCreationException: Copying a file or directory is failed due to a file system error.

 

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