NetApp AIQ Unified Manager service doesn't start after upgrade because of corrupted files

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Visibility:: Public

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Category:: active-iq-unified-manager

Specialty:: om

Last Updated:

Applies to

Active IQ Unified Manager (OCUM) 9.7
Upgrade from OCUM version 9.5 to 9.7

Issue

NetApp Active IQ Manager server service doesn't start
Deployments files are in the deployed state
There server.log, server_mega.log and ocumserver.log files are not updated