Skip to main content
NetApp Knowledge Base

Installation of ActiveIQ Unified Manager on Windows fails due to a Database setup error

Views:
64
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • ActiveIQ Unified Manager 9.6+ (Windows)
  • OnCommand Unified Manager 9.x (Windows)
  • OnCommand Unified Manager 7.x (Windows)

Issue

Installation of ActiveIQ Unified Manager on Windows fails with errors similar to:

GUI install message:

Database creation command failed for UM. Installer will exit now. Refer logs for more details
Installation detected that some/all third party packages are not installed or doesn't meet required versions. Please refer  to the log for more details.
 
In the \ProgramData\NetApp\OnCommandAppData\ocum\log\dbsetup.log
 
2017-12-08 15:38:27,720 ERROR [main] [c.n.dfm.migrations.DbMain] Unexpected error: StatementCallback; uncategorized SQLException for SQL [CREATE INDEX idx_qrtz_j_grp ON qrtz_job_details(SCHED_NAME,JOB_GROUP)]; SQL state [HY000]; error code [7]; Error on rename of '.\ocum\#sql-6d4_7.frm' to '.\ocum\qrtz_job_details.frm' (Errcode: 13 - Permission denied); nested exception is java.sql.SQLException: Error on rename of '.\ocum\#sql-6d4_7.frm' to '.\ocum\qrtz_job_details.frm' (Errcode: 13 - Permission denied)
2017-12-08 15:38:27,736 DEBUG [main] [c.n.dfm.migrations.DbMain] Database setup error

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support