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How to collect logs (support bundle) from Active IQ Unified Manager on a VMware vApp/OVA

How to collect logs (support bundle) from Active IQ Unified Manager on a VMware vApp/OVA

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Category:: oncommand-unified-manager

Specialty:: om

Last Updated:

Applies to

OnCommand Unified Manager (OCUM) 7.x, 9.4, 9.5
Active IQ Unified Manager (AIQUM) 9.6 and later
VMware Virtual Machine OVA

Description

This article describes the procedure to generate a support bundle in OnCommand Unified Manager or Active IQ Unified Manager running on a vApp/OVA.
Starting with Active IQ Unified Manager 9.8 there is now an option to Generate Light Support Bundle.
Starting with Active IQ Unified Manager 9.8 there is now an option to upload your support bundle directly to NetApp using your technical support case number.
Starting with Active IQ Unified Manager 9.9 there is now an option to generate and upload light and full support bundles via the web UI .