How to collect logs (support bundle) from Active IQ Unified Manager on a VMware vApp/OVA
Applies to
- OnCommand Unified Manager (OCUM) 7.x, 9.4, 9.5
- Active IQ Unified Manager (AIQUM) 9.6 and later
- VMware Virtual Machine OVA
Description
- This article describes the procedure to generate a support bundle in OnCommand Unified Manager or Active IQ Unified Manager running on a vApp/OVA.
- Starting with Active IQ Unified Manager 9.8 there is now an option to Generate Light Support Bundle.
- Starting with Active IQ Unified Manager 9.8 there is now an option to upload your support bundle directly to NetApp using your technical support case number.
- Starting with Active IQ Unified Manager 9.9 there is now an option to generate and upload light and full support bundles via the web UI .