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Failed to start "ocie" service in AIQUM due to "in use 0.0.0.0:9443" error

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Category:
active-iq-unified-manager
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om
Last Updated:

Applies to

  • Active IQ Unified Manager 9.7
  • Active IQ Unified Manager 9.7P1
  • OnCommand Insight Essential (OCIE) service

Issue

  • Active IQ Unified Manager, OCIE service complains about ports are in use.
Address already in use /0.0.0.0:9443
Admin console listening on /127.0.0.1:9990
 
  • The following error can be seen in server.log
 
2020-08-05 04:01:40,921 INFO  [org.jboss.as.controller] (Controller Boot Thread) WFLYCTL0183: Service status report
WFLYCTL0184:    New missing/unsatisfied dependencies:
service jboss.deployment.unit."mega-app.ear".deploymentCompleteService (missing) dependents: [service jboss.deployment.unit."dfm-app.war".PARSE]
service jboss.http-upgrade-registry.default (missing) dependents: [service jboss.messaging-activemq.default]
WFLYCTL0186:   Services which failed to start:      service org.wildfly.undertow.listener.https-client: Address already in use /0.0.0.0:9443
service org.wildfly.undertow.listener.default: WFLYUT0082: Could not start 'default' listener.
service org.wildfly.undertow.listener.https: WFLYUT0082: Could not start 'https' listener.
WFLYCTL0448: 4 additional services are down due to their dependencies being missing or failed
2020-08-05 04:01:40,951 INFO  [org.jboss.as.server] (Controller Boot Thread) WFLYSRV0212: Resuming server
2020-08-05 04:01:40,953 INFO  [org.jboss.as] (Controller Boot Thread) WFLYSRV0060: Http management interface listening on http://127.0.0.1:9990/management
2020-08-05 04:01:40,953 INFO  [org.jboss.as] (Controller Boot Thread) WFLYSRV0051: Admin console listening on http://127.0.0.1:9990
2020-08-05 04:01:40,953 ERROR [org.jboss.as] (Controller Boot Thread) WFLYSRV0026: WildFly Full 17.0.1.Final (WildFly Core 9.0.2.Final) started (with errors) in 13083ms - Started 382 of 726 services (15 services failed or missing dependencies, 451 services are lazy, passive or on-demand)
2020-08-05 04:01:42,702 ERROR [org.jboss.as.controller.management-operation] (Controller Boot Thread) WFLYCTL0190: Step handler org.jboss.as.controller.ParallelBootOperationStepHandler$2@3bbce34d for operation parallel-subsystem-boot at address [] failed handling operation rollback -- java.util.concurrent.TimeoutException: java.util.concurrent.TimeoutException

 

  • The services will not start and the java deployment files are stays in "is-deploying" state

 

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