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NetApp Knowledge Base

Cluster monitoring doesn't work in OCUM after applying firewall rule in ONTAP

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413
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Category:
oncommand-unified-manager
Specialty:
om
Last Updated:

Applies to

  • OnCommand Unified Manager (OCUM) 9.x
  • Active IQ Unified Manager (AIQUM) 9.x
  • ONTAP 9.x

Issue

  • Monitoring failed for a specific cluster in OCUM
  • The following error will be present in the ocumserver.log file

2020-07-27 12:13:05,080 ERROR [admin] [job-327] [refresh(cluster=clustername)|forceAcquisition] [com.netapp.dfm.job.JobEngine] Error executing job 4f93c562a2fc8c90:5f9303c:173774a6c44:-4d3a task 4f93c562a2fc8c90:5f9303c:173774a6c44:-4d3c: Errors reported on acquisition with start time 12:13:04.798: [[Device name IP or FQDN]: Failed to connect to the cluster.]
java.lang.RuntimeException: Errors reported on acquisition with start time 12:13:04.798: [[Device name 172.27.37.102]: Failed to connect to the cluster.]

Note: Unified Manager: What are the notable log files and their respective locations

 

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