Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

Cluster monitoring doesn't work in OCUM after applying firewall rule in ONTAP

Views:
313
Visibility:
Public
Votes:
0
Category:
oncommand-unified-manager
Specialty:
om
Last Updated:

Applies to

  • OnCommand Unified Manager (OCUM) 9.x
  • Active IQ Unified Manager (AIQUM) 9.x
  • ONTAP 9.x

Issue

  • Monitoring failed for a specific cluster in OCUM
  • The following error will be present in the ocumserver.log file

2020-07-27 12:13:05,080 ERROR [admin] [job-327] [refresh(cluster=clustername)|forceAcquisition] [com.netapp.dfm.job.JobEngine] Error executing job 4f93c562a2fc8c90:5f9303c:173774a6c44:-4d3a task 4f93c562a2fc8c90:5f9303c:173774a6c44:-4d3c: Errors reported on acquisition with start time 12:13:04.798: [[Device name IP or FQDN]: Failed to connect to the cluster.]
java.lang.RuntimeException: Errors reported on acquisition with start time 12:13:04.798: [[Device name 172.27.37.102]: Failed to connect to the cluster.]

Note: Unified Manager: What are the notable log files and their respective locations

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support