Skip to main content
The NetApp Knowledge Base Site will be down for 60 minutes on August 13, 2022, from 8 PM to 9 PM PT for system maintenance and infrastructure update.
NetApp Knowledge Base

Cluster is not reachable in UM because acquisition service has run out of memory or CPU resources

Views:
589
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • OnCommand Unified Manager (UM)
  • ActiveIQ Unified Manager (UM)

Issue

  • 'Cluster not reachable' Events are generated randomly indicating interrupted monitoring
  • clusters might not be monitored for a longer period of time
  • If alerts are configured, following email notification is received from UM:

Alert from Active IQ Unified Manager: Cluster Not Reachable

  • The following messages may be observed in /var/log/ocie/server_mega.log:

2018-03-18 02:04:18,127 ERROR [pool-3-thread-166997] c.o.u.s.SessionCache (SessionCache.java:236) - failed to invoke jndiName: ejb:mega-app/server-core//VserverPerformanceBean!com.netapp.oci.netapp.performance.vserver.interfaces.remote.VserverPerformanceRemot  e com.netapp.oci.netapp.interfaces.data.NetappInterfaceException: Failed to insert vserver performance, clusterKey:bd43f76c-68b5-11e3-a3ce-123478563412 dataSourceId:8
2018-03-18 02:08:21,220 ERROR [pool-36-thread-4] c.o.s.a.d.n.a.p.ArchiveFileParser (ArchiveFileParser.java:206) - Message :Error parsing CCMA file : /var/log/ocie/recording/archiver/sin-fas01.operations.mycorp.com/sin-fas01-02/223712_000300_1521267000903_0271000.ccma, java.lang.OutOfMemoryError:GC overhead limit exceeded Exceptions : java.lang.OutOfMemoryError: GC overhead limit exceeded
2018-03-18 02:08:37,998 ERROR [pool-36-thread-1] c.o.s.a.d.n.a.p.ArchiveFileParser (ArchiveFileParser.java:206) - Message :Error parsing CCMA file : /var/log/ocie/recording/archiver/ash-fas01.operations.mycorp.com/ash-fas01-02/255986_000300_1521349501005_0292000.ccma, java.lang.IllegalArgumentException:Exception thrown while instantiating an instance of class com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.parser.CLibrary$CmaplCounterDataT (java.lang.reflect.InvocationTargetException) Exceptions : java.lang.IllegalArgumentException: Exception thrown while instantiating an instance of class com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.parser.CLibrary$CmaplCounterDataT (java.lang.reflect.InvocationTargetException)

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support