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Cannot peer Workflow Automation with Unified Manager, error "cannot determine the unique ID of Unified Manager version from Workflow Automation host"

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Applies to

  • OnCommand Unified Manager 7.2+ (OCUM)
  • Active IQ Unified Manager 9.6+ (AIQ UM)
  • OnCommand Workflow Automation 5.1 (WFA)

Issue

Trying to save the settings to enable peering between Unified Manager with WFA fails with error message:

Due to an internal error, cannot determine the unique ID of Unified Manager version <version> from Workflow Automation host <hostname>

Starting from 9.6  the error is

Due to an internal error, cannot determine the unique ID of ActiveIQ Unified Manager version <version> from Workflow Automation host <hostname>

If  Unified Manager is already peered Unified Manager stops updating. Custom workflows do not execute.

 

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