Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

NetApp KCS Award

NetApp Knowledge Base

All CommVault AUX copies fail because of UM errors

Views:
366
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • Active IQ Unified Manager 9.6
  • CommVault IntelliSnap 11SP18

Issue

All aux copy jobs in Commvault fail with "dfm server not reachable"

CommVault log
Failed to connect to DFM Server [name]. Make sure that server is running and is reachable.Check streams information for more details
Source: [cluster], Process: AuxCopy
 
ocumserver.log is full of errors like this:
2020-05-27 00:18:45,765 ERROR [oncommand] [QuartzScheduler_unifiedManagerScheduler-NON_CLUSTERED_MisfireHandler] [o.s.s.q.LocalDataSourceJobStore] MisfireHandler: Error handling misfires: Couldn't store trigger 'Backup.ScheduleBackup' for 'Backup.ScheduleBackup' job:(conn=317) Lock wait timeout exceeded; try restarting transaction
org.quartz.JobPersistenceException: Couldn't store trigger 'Backup.ScheduleBackup' for 'Backup.ScheduleBackup' job:(conn=317) Lock wait timeout exceeded; try restarting transaction
 
 

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support