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All CommVault AUX copies fail because of UM errors

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active-iq-unified-manager
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Applies to

  • Active IQ Unified Manager 9.6
  • CommVault IntelliSnap 11SP18

Issue

All aux copy jobs in Commvault fail with "dfm server not reachable"

CommVault log
Failed to connect to DFM Server [name]. Make sure that server is running and is reachable.Check streams information for more details
Source: [cluster], Process: AuxCopy
 
ocumserver.log is full of errors like this:
2020-05-27 00:18:45,765 ERROR [oncommand] [QuartzScheduler_unifiedManagerScheduler-NON_CLUSTERED_MisfireHandler] [o.s.s.q.LocalDataSourceJobStore] MisfireHandler: Error handling misfires: Couldn't store trigger 'Backup.ScheduleBackup' for 'Backup.ScheduleBackup' job:(conn=317) Lock wait timeout exceeded; try restarting transaction
org.quartz.JobPersistenceException: Couldn't store trigger 'Backup.ScheduleBackup' for 'Backup.ScheduleBackup' job:(conn=317) Lock wait timeout exceeded; try restarting transaction
 
 

 

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