Skip to main content
NetApp Knowledge Base

AIQ Unified Manager backup creation failure due to missing 7zip

Views:
211
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • Active IQ Unified Manager 9.6+
  • Microsoft Windows Server

Issue

  • Unified Manager shows this event:

Event - Database Backup Failed
Trigger Condition - Daily database backup 'AIQ_UM_9.[6+]_backup_windows_06-16-2021-05-00.7z' creation failed. Reason: Error occurred while creating backup archive [configured\backup\path]\database_dumps_repo\ocum_mysql_full_backup_1623844807008.sql.7z.

ocumserver log

2021-06-17 05:12:34,483 ERROR [oncommand] [taskScheduler-5] [Backup|ScheduleBackup] [c.n.dfm.impl.backup.BackupArchiver] Error Occured while creating backup archive [configured\backup\path]\database_dumps_repo\ocum_mysql_full_backup_1623931208819.sql.7z cause : Cannot run program ""[7zip\install\path]\7z.exe"": CreateProcess error=2, The system cannot find the file specified

2021-06-17 05:12:34,483 ERROR [oncommand] [taskScheduler-5] [Backup|ScheduleBackup] [c.n.d.i.backup.BackupRestoreManager] Error occured while compressing databse dump file or deleting it

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.