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Active IQ Unified Manager backup creation fails with "Cannot run program 'C:\Program Files\7-Zip\7z.exe'"

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Category:
active-iq-unified-manager
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om
Last Updated:

Applies to

  • Active IQ Unified Manager 9.x
  • Microsoft Windows Server

Issue

  • Unified Manager shows this event:

Event - Database Backup Failed
Trigger Condition - Daily database backup 'AIQ_UM_9.6RC1_backup_windows_06-16-2021-05-00.7z' creation failed. Reason: Error occurred while creating backup archive C:\ProgramData\NetApp\OnCommandAppData\ocum\backup\database_dumps_repo\ocum_mysql_full_backup_1623844807008.sql.7z.

ocumserver.log

2021-06-17 05:12:34,483 ERROR [oncommand] [taskScheduler-5] [Backup|ScheduleBackup] [c.n.dfm.impl.backup.BackupArchiver] Error Occured while creating backup archive C:\ProgramData\NetApp\OnCommandAppData\ocum\backup\database_dumps_repo\ocum_mysql_full_backup_1623931208819.sql.7z cause : Cannot run program ""C:\Program Files\7-Zip\7z.exe"": CreateProcess error=2, The system cannot find the file specified

2021-06-17 05:12:34,483 ERROR [oncommand] [taskScheduler-5] [Backup|ScheduleBackup] [c.n.d.i.backup.BackupRestoreManager] Error occured while compressing databse dump file or deleting it

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