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Active IQ Unified Manager "Permission Denied" error when trying to download a Support Bundle

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active-iq-unified-manager
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om
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Applies to

  • Active IQ Unified Manager (UM) 9.7P1
  • VMware vSphere Open Virtual Appliance (OVA) version

Issue

When using either the Windows Method or Linux/Unix Method to retrieve the Support Bundle, you receive a Permission denied error:

clipboard_e5ec15d4246e349ca47dc52312fe29478.png

 

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