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ActiveIQ Unified Manager fails to install due to unsupported Operating System type

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active-iq-unified-manager
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Applies to

  • ActiveIQ Unified Manager 9.6RC1
  • Windows Server 2019 SE
  • Windows Server 2019 DCE

Issue

Attempting to install Active IQ Unified Manager 9.6RC1 on Windows 2019 SE or DCE fails.

GUI error:

Database creation command failed for UM. Installer will exit now. Refer to the logs for more details.

 

In the \ProgramData\NetApp\OnCommandAppData\ocum\log\dbsetup.log

2019-06-17 11:20:08,749 DEBUG [main] [c.n.dfm.migrations.DbMain] Database setup error
org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'dbMain.UpdateCommand': Unsatisfied dependency expressed through field 'databaseSetupManager'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.netapp.dfm.persist.setup.DatabaseSetupManager#0': Invocation of init method failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'shellExceutor' defined in class path resource [spring/dfm-common-import.xml]: Cannot resolve reference to bean 'operatingSystem' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'operatingSystem' defined in class path resource [spring/dfm-common-imp
ort.xml]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.netapp.common.platform.OperatingSystem]: Factory method 'createInstance' threw exception; nested exception is com.netapp.common.platform.PlatformException: PLAT-00000: Unsupported Operating System type: windows server 2019

 

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