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NetApp Knowledge Base

ActiveIQ UM stops sending alerts completely, a restart is needed

Views:
64
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

ActiveIQ Unified Manager 9.7 (UM)

Issue

  • UM stops sending alerts completely
  • A restart is needed and the issue is resolved for some time
  • This issue regularly occurs every few days
  • In the ocumserver.log we see the following errors:

2020-08-10 01:00:51,525 ERROR [oncommand] [taskScheduler-5] [c.n.i.s.statistics.dao.NodeStatDao] >>>>> Current Statistics Time is GREATER than Headroom Entries. Missed one, Stat Time: 1,596,935,940,000 HR Time: 1,596,935,760,000 For StatID: 109,964

2020-08-10 01:00:51,554 ERROR [oncommand] [taskScheduler-5] [c.n.i.s.statistics.dao.NodeStatDao] >>>>> Header Entry is within the Statistics range (ie, not EXACTLY equal in time), Stat: 1,596,966,540,000 HR: 1,596,966,600,000 For StatID: 91,741

 

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