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Unified Manager stops sending alerts or displaying some statistics

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Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

ActiveIQ Unified Manager 9.7

Issue

  • Unified Manager stops sending alerts completely
  • Unified Manager stops to display statistics in Performance Capacity Used and Available IOPS in Node / Performance page
  • Restarting Unified Manager resolved for some time but the issue regularly occurs every few days
  • The following errors can be seen in the ocumserver.log 

2020-08-10 01:00:51,525 ERROR [oncommand] [taskScheduler-5] [c.n.i.s.statistics.dao.NodeStatDao] >>>>> Current Statistics Time is GREATER than Headroom Entries. Missed one, Stat Time: 1,596,935,940,000 HR Time: 1,596,935,760,000 For StatID: 109,964

2020-08-10 01:00:51,554 ERROR [oncommand] [taskScheduler-5] [c.n.i.s.statistics.dao.NodeStatDao] >>>>> Header Entry is within the Statistics range (ie, not EXACTLY equal in time), Stat: 1,596,966,540,000 HR: 1,596,966,600,000 For StatID: 91,741

 

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