Coming soon...New Support-Specific categorization of Knowledge Articles in the NetApp Knowledge Base site to improve navigation, searchability and your self-service journey.

ActiveIQ UM EMS subscription fails due to ONTAP DNS issues

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 234

Visibility:: Public

Votes:: 0

Category:: active-iq-unified-manager

Specialty:: om

Last Updated:

Applies to

ONTAP 9
ActiveIQ Unified Manager 9.x
ONTAP EMS

Issue

The applicable to cluster status of the EMS subscription is No

When setting the EMS subscription an error appears in the ActiveIQ UM zapi-outbound.logs

2022-02-07 07:17:52,270 DEBUG [default task-20824] [service.ems.SubscribeEmsDataAccessService|validateAndSave] Received ZAPI response for ems-destination-create from CLUSTER_IP:

<?xml version='1.0' encoding='UTF-8' ?>

<!DOCTYPE netapp SYSTEM 'file:/etc/netapp_gx.dtd'>

<netapp version='1.191' xmlns='http://www.netapp.com/filer/admin'>

<results reason="Unknown host UM_HOSTNAME" status="failed" errno="13001"/></netapp>