Skip to main content
NetApp Knowledgebase

SaaS registration failing with "Error code E999"

Applies to

  • SaaS Backup for Microsoft Office 365 (SaaS)

Issue

  • Initial registration for SaaS failing at Step 3 (Service Offering)
    Add a Service Provider > Subscription type > Licensed

Error:

Invalid SSO username or password provided. A system Error occured. Please try again.
If error persists, please contact Netapp Support and provide Error code E999. Thank you

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support