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SaaS registration failing with "Error code E999"

SaaS registration failing with "Error code E999"

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Views:: 364

Visibility:: Public

Votes:: 0

Category:: saas-backup

Specialty:: snapx

Last Updated:

Applies to

SaaS Backup for Microsoft Office 365 (SaaS)

Issue

Initial registration for SaaS failing at Step 3 (Service Offering)
Add a Service Provider > Subscription type > Licensed

Error:

Invalid SSO username or password provided. A system Error occured. Please try again. If error persists, please contact Netapp Support and provide Error code E999. Thank you