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NetApp Knowledge Base

SaaS Backup operations fail, “Authentication failed due to enablement of MFA”

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Category:
saas-backup
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snapx
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Applies to

SaaS Backup for Microsoft Office 365 (SaaS)

Issue

SaaS Backup scheduled backups for Exchange, OneDrive, and SharePoint fail with error, “Authentication failed due to enablement of MFA” and “Failed to retrieve authentication information”

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