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NetApp Knowledgebase

License count not matching between "used" and "remaining" SaaS users

Views:
56
Visibility:
Public
Votes:
0
Category:
saas-cloud-control-for-office-365
Specialty:
snapx
Last Updated:

Applies to

  • SaaS Backup for Microsoft Office 365
  • Exchange Online
  • OneDrive for Business (OD4B)

Issue

  • SaaS UI shows 93 active users instead of expected 78
  • No users under SaaS Purged List (deleted user history) 

 

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