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License count not matching between "used" and "remaining" SaaS users

License count not matching between "used" and "remaining" SaaS users

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Views:: 215

Visibility:: Public

Votes:: 0

Category:: not set

Specialty:: snapx

Last Updated:

Applies to

SaaS Backup for Microsoft Office 365
Exchange Online
OneDrive for Business (OD4B)

Issue

SaaS UI shows 93 active users instead of expected 78
No users under SaaS Purged List (deleted user history)