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Failed to restore PST from SAAS backup with forbidden Error

Views:
49
Visibility:
Public
Votes:
0
Category:
saas-backup
Specialty:
snapx
Last Updated:

 

Applies to

Saas backup

Issue

Exchange restore fails with a forbidden error as below:

at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at System.Threading.Tasks.Task.Wait()
   at CloudControlTransporterWrapper.Transporter.DownloadByte(StorageDestination storageDestination, DownloadRequest req, CancellationToken ct, Boolean shouldCompress) in K:\src\connectors\TransporterWrapper\CloudControlTransporterWrapper\Controller\Implementation\Transporter.cs:line 228
   at NetApp.CloudControl.Common.Archiver.TransportArchiver.Download(Request request, CancellationToken cancelationToken, Boolean shouldCompress) in K:\src\connectors\NetApp.CloudControl\NetApp.CloudControl.Common\Archiver\TransportArchiver.cs:line 105
   at NetApp.CloudControl.EXO.Helpers.ExportToPSTHelper.createEmailItemPerFolder(Job job, Item mailBox, OutlookFolder userFolder, IEXODBManager exoDBManager, Zipper zipper, IStorageHelper storageHelper, SyncStateTargetInfo sTargetInfo) in K:\src\connectors\NetApp.CloudControl\NetApp.CloudControl.EXO\Helpers\ExportToPSTHelper.cs:line 406

 

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