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NetApp Knowledge Base

Why am I still being billed from AWS after deleting my working environments?

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Category:
cloud-volumes-ontap-cvo
Specialty:
cloud
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO)
  • Amazon Web Services (AWS)

Answer

Check the following in the AWS ec2 console
  • VM statuses show the instances deleted or are not in the VM list
  • Cloud Formation stack show them removed.
  • Resource groups are deleted
If after confirming all NetApp resources have been removed, please contact AWS and open a support ticket to have them further investigate any residual billing.

Additional Information

 

 

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