Skip to main content
NetApp Knowledge Base

Unable to login to the AWS Cloud Volumes ONTAP instance following a node reboot

  1. Last updated
  2. Save as PDF
Views:
222
Visibility:
Public
Votes:
0
Category:
cloud-volumes-ontap-cvo
Specialty:
cloud
Last Updated:

Applies to

Cloud Volumes ONTAP in AWS

Issue

After rebooting a CVO instance in AWS, it was no longer possible to login to the node via SSH.

Ping testing showed intermittent connectivity and the console logs showed that ONTAP was not booting.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.