Older files suddenly become inaccessible on Cloud Volumes ONTAP

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 122

Visibility:: Public

Votes:: 0

Category:: cloud-volumes-ontap-cvo

Specialty:: cloud

Last Updated:

Applies to

NetApp Cloud Volume ONTAP (CVO)
ONTAP 9
Microsoft Azure

Issue

ONTAP 9 - Cloud Volumes system using tiered storage with Azure blobs, some older files become inaccessible while newer files remain accessible.
The EMS log contains these errors:

Fri Jul 31 11:42:37 +0100 [HOSTNAME-01: OscHighPriThreadPool: objstore.host.unresolvable:error]: Object-store server host name "kjfhwkjhfwkjkjvrwoi.blob.core.windows.net" cannot be resolved to an IP address on node 2951ce76-083e-12e9-a4b6-000d4a2a9013.

Fri Jul 31 11:42:37 +0100 [HOSTNAME-01: secd: secd.unexpectedFailure:debug]: vserver () Unexpected failure. Error: DNS forward lookup procedure failed [2009 ms] Failed to connect to 10.44.241.26 for DNS via Source Address 10.244.209.6: Operation timed out [ 3069] Failed to connect to 10.73.6.169 for DNS via Source Address 10.244.209.6: Operation timed out [ 3069] Entry for host-name: kjfhwkjhfwkjkjvrwoi.blob.core.windows.net not found in any of the available sources **[ 3073] FAILURE: Hostname lookup failed with error: hostname nor servname provided, or not known