Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

Citrix profiles on AWS CVO are slow, time out, or load temporary profiles due to disk latency

Views:
105
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
perf
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO) on AWS
  • Citrix VDI

Issue

  • Citrix profile folders for user profile redirection are slow or time out
  • Users may have long times to log in for VDI or published applications
  • Profiles may not load and a temporary one may be seen
  • ONTAP reports high latency from disk
    • Example: Running qos statistics volume latency show has high latency in disk column
Cluster::> qos statistics volume latency show
Workload            ID    Latency    Network    Cluster       Data       Disk        QoS      NVRAM      Cloud
--------------- ------ ---------- ---------- ---------- ---------- ---------- ---------- ---------- ----------
-total-              -     8.88ms     2.82ms     1.00us  1032.00us     5.02ms        0ms     2.00us        0ms
citrix_home1-..   6762   137.73ms     1.91ms     1.00us    22.93ms   112.89ms        0ms        0ms        0ms
citrix_profi-..  26764   133.29ms     1.82ms        0ms     2.84ms   128.62ms        0ms        0ms        0ms
citrix_home2-..  18527    78.48ms     1.96ms        0ms     7.69ms    68.83ms        0ms        0ms        0ms
citrix_home3-..  33649    50.51ms   239.00us        0ms   995.00us    49.28ms        0ms        0ms        0ms
Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support