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NetApp Knowledge Base

Azure instance rebooted - no AutoSupport warning / message

Views:
639
Visibility:
Public
Votes:
1
Category:
cloud-volumes-ontap-cvo
Specialty:
cloud
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO)
  • Microsoft Azure

Issue

Node rebooted with no ASUP warning / message.

EMS entries show rebooting system.

EMS entries example:

mgwd: vsa.scheduledEvent.scheduled:alert]: Cloud provider event scheduled for node ....Type: freeze.  Not before
mgwd: vsa.scheduledEvent.update:notice]: Cloud provider event status update for node ...Type: freeze: started.
kernel: vsa.scheduledEvent.mlx.detch:notice]: NIC driver detach is not supported. Rebooting the system

 

Freeze event EMS log example:

Fri Feb 01 16:51:20 UTC [xxxxxxxxxxxxxxx: mgwd: vsa.scheduledEvent.scheduled:alert]: Cloud provider event scheduled for node "xxxxxxxxxxxxxxx". ID: A5464563-B659-4F46-8F86-AADC5E55E8B4. Type: freeze. Not before: 2/1/2019 17:06:08.
Fri Feb 01 17:06:41 UTC [xxxxxxxxxxxxxxx: mgwd: vsa.scheduledEvent.update:notice]: Cloud provider event status update for node "xxxxxxxxxxxxxxx". ID: A5464563-B659-4F46-8F86-AADC5E55E8B4. Type: freeze. Status: started.
Fri Feb 01 17:08:32 UTC [xxxxxxxxxxxxxxx: mgwd: vsa.scheduledEvent.update:notice]: Cloud provider event status update for node "xxxxxxxxxxxxxxx". ID: A5464563-B659-4F46-8F86-AADC5E55E8B4. Type: freeze. Status: complete.
Fri Feb 01 18:16:04 UTC [xxxxxxxxxxxxxxx: mgwd: vsa.scheduledEvent.scheduled:alert]: Cloud provider event scheduled for node "xxxxxxxxxxxxxxx". ID: 2696B676-8A20-4920-A427-20922FC4C16F. Type: freeze. Not before: 2/1/2019 18:30:11.
Fri Feb 01 18:30:36 UTC [xxxxxxxxxxxxxxx: mgwd: vsa.scheduledEvent.update:notice]: Cloud provider event status update for node "xxxxxxxxxxxxxxx". ID: 2696B676-8A20-4920-A427-20922FC4C16F. Type: freeze. Status: started.
Fri Feb 01 18:35:56 UTC [xxxxxxxxxxxxxxx: mgwd: vsa.scheduledEvent.update:notice]: Cloud provider event status update for node "xxxxxxxxxxxxxxx". ID: 2696B676-8A20-4920-A427-20922FC4C16F. Type: freeze. Status: complete.
Fri Feb 01 19:22:27 UTC [xxxxxxxxxxxxxxx: mgwd: vsa.scheduledEvent.scheduled:alert]: Cloud provider event scheduled for node "xxxxxxxxxxxxxxx". ID: 7760ACFC-93FC-4D5C-86DA-4E556EB2B966. Type: freeze. Not before: 2/1/2019 19:36:46.
Fri Feb 01 19:37:18 UTC [xxxxxxxxxxxxxxx: mgwd: vsa.scheduledEvent.update:notice]: Cloud provider event status update for node "xxxxxxxxxxxxxxx". ID: 7760ACFC-93FC-4D5C-86DA-4E556EB2B966. Type: freeze. Status: started.
Fri Feb 01 19:42:55 UTC [xxxxxxxxxxxxxxx: kernel: vsa.scheduledEvent.mlx.detch:notice]: NIC driver detach is not supported. Rebooting the system.
Fri Feb 01 19:42:55 UTC [xxxxxxxxxxxxxxx: kernel: vsa.scheduledEvent.mlx.detch:notice]: NIC driver detach is not supported. Rebooting the system.
Fri Feb 01 19:48:02 UTC [xxxxxxxxxxxxxxx: mgwd: vsa.scheduledEvent.update:notice]: Cloud provider event status update for node "xxxxxxxxxxxxxxx". ID: 7760ACFC-93FC-4D5C-86DA-4E556EB2B966. Type: freeze. Status: complete.

 

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