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NetApp Knowledge Base

Azure CVO Instance will not boot due to error "serial number mismatch" after changing the Node serial number

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240
Visibility:
Public
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Category:
cloud-volumes-ontap-cvo
Specialty:
core
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO) in Azure
  • NetApp Cloud Manager - (OnCommand Cloud Manager  - OCCM)

Issue

Node serial number changed using OCCM API method. 
Using the Azure Serial Console you observe the following ERROR when the node is booted
ERROR: Invalid Data ONTAP-v configuration environment: Serial number mismatch.
ERROR: Data ONTAP startup failed - initiating shutdown.
 

 

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