Skip to main content
NetApp Knowledgebase

Aggregate creation in OnCommand Cloud Manager shuts down Cloud Volumes ONTAP instance

Views:
61
Visibility:
Public
Votes:
0
Category:
cloud-volumes-ontap-cvo
Specialty:
cloud
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO)
  • OnCommand Cloud Manager (OCCM)
  • Amazon Web Services (AWS)
  • S3 Bucket

Issue

A banner in red displays the following error:
"An error occurred while retrieving Cloud Volumes ONTAP information for working environment: Undefined
Creating an aggregate in OCCM causes the CVO instance(s) to shut down unexpectedly.
When checking 'aggr show' in the cluster cli, the newly created aggr detail output status shows as "unknown"

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support