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"Initiate relationship data sync" operation fails with error "econnreset: Connection reset by peer"

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Category:
cloud-sync
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cloud
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Applies to

  • AWS Data Broker
  • Azure Data Broker
  • Google Cloud Data Broker
  • On-Prem Data Broker not hosted on CentOS 7.0
  • SMB to SMB Sync Relationship with "Copy Access Control Lists to the target" item selected

Issue

  • "Initiate relationship data sync" operation fails with error "econnreset: Connection reset by peer".

sync_fail.png

  • The following messages might be observed within Data Broker Log.
  • LOGS_FAILED_xxxxxx

[2020-xx-xxTxx:xx:xx.xxx] [INFO] [TRANSFERRER] [x] [xxxxx] [xxxxxxxxxxxxxxxxxxxxxxxx] [COPY] FAILED: source { cifs:
{ host: 'x.x.x.x', share: '/x', version: '1.0', path: 'xxxx' }

} target: { cifs:
{ host: 'x.x.x.x', share: 'x', version: '3.0', path: 'xxxx' }

} entry: { path: 'xxxx', type: 'DIRECTORY', size: 0, mode: xxxx, uid: 0, gid: 0, mtimeSec: xxxx, cifsAcl: 'ACL:S-x-x-x-x:ALLOWED/OI|CI|I/FULL,ACL:S-x-x-x-x-x-x-x:ALLOWED/OI|CI|I/0x1e01ff,ACL:S--x-x-x-x-x-x-x:ALLOWED/OI|CI|I/0x1e01ff,ACL:S--x-x-x-x-x-x-x:ALLOWED/OI|CI|I/0x1e01ff', tempEntryName: '.x' } Error: socket hang up

....

code: 'ECONNRESET'

  • LOGS_MESSAGES.LOG

[2020-xx-xxTxx:xx:xx.xxx] [INFO] [MASTER] [0] [xxxx] SEND MESSAGE: {"message":{"TRANSFER":{"COPY_FAILED":{"FILE":{"bytes":xxxx,"items":x}},"relationshipErrors":{"ECONNRESET":
{"counter":x,"description":"Connection reset by peer"}

 

 

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