Skip to main content
NetApp Knowledge Base

Unable to logon to the Cloud Manager

Views:
261
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
cloud
Last Updated:

Applies to

  • Cloud Manager Connector UI
  • Microsoft Azure

Issue

  • Cloud Manager portal is not available via browser.
  • Cloud Manager server.log is being filled with token errors:

[AzureRestBaseClient$:133] got error while fetching token -> error: java.util.concurrent.TimeoutException: Request timeout to /xxx.xxx.xxx.xxx:80 after 1000ms
[AzureRestBaseClient$:133] got error while fetching token -> error: java.util.concurrent.TimeoutException: Request timeout to not-connected after 1000ms
[AzureRestBaseClient$:101] failed to extract token with status 429 and error { "error": "Too many requests" }
[AzureRestBaseClient$:116] azure token - refreshing token in -2681720

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device