CVO creation, deletion and managent issues in cloud environments with custom DNS
Applies to
- NetApp Cloud Manager (Connector)
- NetApp Cloud Volumes ONTAP (CVO, WorkingEnvironment)
- Microsoft Azure
- Amazon Web Services (AWS)
- Google Cloud (GCP)
- Domain Name System (DNS)
Issue
Symptoms could be:
- The Timeline is not getting updated with recent events
- WorkingEnvironment discovery/creation/deletion fails with ambiguous errors such as:
- The
/opt/application/netapp/cloudmanager/docker_occm/data/log/server.log
-file may contain the following errors:
(cognito-akka.actor.default-dispatcher-7798) [ClientThrottleInvocationHandler:85] Amazon service is unavailable - DNS resolution error. retrying (20 left)
(config-akka.actor.default-dispatcher-215) [SprayClientUtils$:93] Failed communicating with cognito service, path create_credentials: POST request to /create_credentials?force_creation=false&use_new_cognito=false timed out