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NetApp Knowledge Base

OnPrem Working Environment shows as failed after SSO updated

Views:
82
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
cloud
Last Updated:

Applies to

  • Cloud Manager
  • Active Directory (AD)
  • Single Sign-on (SSO)

Issue

  • Unable to access OnPrem working environment from Cloud Manager
  • Further, the working environment is marked as "Failed" in the GUI.
  • The following banner errors are indicated when attempting to update the password:
    • Failed to update the ONTAP credentials
    • The password defined in Cloud Manager is incorrect

 

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