Skip to main content

NetApp_Insight_2020.png 

NetApp Knowledgebase

Where is the option to grant NetApp Support access to Cloud Insights for a tenant subscribed to Basic Edition?

Views:
63
Visibility:
Public
Votes:
1
Category:
cloud-insights
Specialty:
oci
Last Updated:

Applies to

NetApp Cloud Insights (Basic Edition)

Answer

Since Cloud Insights Basic Edition is unsupported, the option to allow NetApp Support is not available. The option is only available in Standard and Premium Editions.

Additional Information

If subscribed to Standard or Premium Edition, use the process outlined in the Requesting Support documentation to allow NetApp Support access to a Cloud Insights tenant.