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Cloud Secure is unable to identify LDAP based username from a trusted domain within Forensics Activity

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18
Visibility:
Public
Votes:
0
Category:
cloud-insights
Specialty:
om
Last Updated:

Applies to

Cloud Secure (accessible through Cloud Insights portal)

Issue

Within Forensics Activity in Cloud Secure, only the user's SID entry appears instead of the username obtained from a trusted domain. 

The SID appears even though the trusted domain and all of the necessary information about the domain has been included in the "User Directory Collector". 

 

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