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NetApp Knowledge Base

Cloud Secure Agent security key is expired, rekey failed to renew

Views:
137
Visibility:
Public
Votes:
1
Category:
cloud-insights
Specialty:
oci
Last Updated:

Applies to

  • Cloud Insight / Secure
  • security key

Description

  • Security key in the CloudSecure Agent expired and failed to renew due to an issue in CloudSecure
  • This causes Data Source Collectors in Agent box to loos connectivity to ONTAP systems
  • Data Collector error:

    “Error: Failed to determine the health of the collector within 2 retries, try restarting the collector again (Error Code: AGENT008)”.

  • Below procedure is a manual way to fix the issue by editing the password for the Data Source Collectors

 

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